1. Order Processing
Orders are processed after successful order confirmation and payment verification (where applicable).
Orders received on Sundays or public holidays will be processed on the next business day.
Bulk or customized orders may require additional processing time.
2. Shipping Coverage
We strive to deliver our products across eligible serviceable locations. Delivery availability may vary depending on your location and the reach of our logistics partners.
3. Delivery Time
Estimated delivery times may vary based on:
Delivery location
Product availability
Order quantity
Courier partner schedules
Weather conditions or other unforeseen circumstances
Delivery timelines provided during checkout or order confirmation are estimates and are not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process or communicated before order confirmation.
Shipping fees may vary depending on the delivery location, order size, weight, and shipping method selected.
5. Order Tracking
Where available, tracking details will be shared after your order has been dispatched, allowing you to monitor the status of your shipment.
6. Delivery Attempts
Our delivery partners may make one or more delivery attempts. If delivery cannot be completed due to incorrect address details, recipient unavailability, or refusal to accept the shipment, additional delivery charges may apply for re-delivery.
7. Delivery Address
Customers are responsible for providing complete and accurate delivery information, including:
Recipient Name
Mobile Number
Complete Address
Landmark (if applicable)
PIN Code
Sri Maruthi Plastic Disposables is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
8. Damaged or Incorrect Orders
If you receive:
Damaged products
Defective products
Incorrect items
Missing items
Please contact us as soon as possible after delivery with your order details and, if possible, clear photographs of the issue. We will review the request and work toward an appropriate resolution in accordance with our Return & Refund Policy.
9. Delayed Deliveries
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
Natural disasters
Extreme weather conditions
Transportation disruptions
Government restrictions
Public holidays
Courier service delays
We appreciate your patience in such situations.
10. Bulk Orders
Large or bulk orders for events, catering, restaurants, or commercial use may require additional processing and delivery time. Customers are encouraged to place such orders well in advance of the required delivery date.
11. Failed Deliveries
If an order is returned to us because of an incorrect address, repeated failed delivery attempts, or refusal to accept the shipment, we will contact the customer to arrange re-delivery. Additional shipping charges may apply.
12. Policy Updates
Sri Maruthi Plastic Disposables reserves the right to modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page along with the updated effective date.
13. Contact Us
For any questions regarding shipping, delivery, or order status, please contact Sri Maruthi Plastic Disposables using the contact details provided on our website. Our team will be happy to assist you.
